1. Introduction
Tax Resolution Specialists, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us via SMS, email, or other channels.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number
Business information
Financial or tax-related information (if voluntarily provided)
B. Automatically Collected Information
IP address
Browser type
Device information
Pages visited
Time spent on site
C. Information from Third Parties
Advertising platforms (e.g., Meta/Facebook)
CRM systems (e.g., GoHighLevel)
Analytics tools
3. How We Use Your Information
We use your information to:
Provide and deliver our services
Schedule and manage appointments
Send marketing and promotional communications
Respond to inquiries and customer service requests
Improve website performance and user experience
Comply with legal obligations
4. SMS & A2P Messaging Compliance
By providing your phone number and opting in, you consent to receive SMS messages from Tax Resolution Specialists, Inc., including:
Appointment reminders
Service-related notifications
Marketing messages
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
We do not sell or share SMS consent with third parties or affiliates for marketing purposes.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Service providers (CRM, payment processors, marketing tools)
Legal authorities when required by law
Business partners strictly for service delivery
All third parties are required to maintain the confidentiality of your information.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Track website performance
Deliver targeted advertising
You can control cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Opt out of marketing communications
To exercise your rights, contact us at:
📧 [Insert Email Address]
9. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from individuals under the age of 18.
12. Updates to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy, contact us at:
Tax Resolution Specialists, Inc.
[email protected]
(207) 778-9308
PO BOX 900, Farmington, Maine 04938, United States